Service 04 · Fractional CMO

Senior marketing leadership, when it's the right fit.

The most selective service I offer, and the only one I'll actively suggest you don't take on if I don't think it's right. Fifteen years of marketing leadership — platform-side, in-house, and agency — applied to one company at a time, one or two days a week.

Why this service exists

The Fractional CMO market is flooded. Most people selling the service were Head of Marketing at one company for eighteen months and now call themselves a fractional CMO.

I'm careful about who I take on because the title matters less than the work. When I do take a fractional CMO engagement, it's because the company genuinely needs senior marketing leadership, I'm the right person for that specific situation, and both sides expect the same things from the relationship.

Before we talk money

When this fits. When it doesn't.

This is the honest filter. If you read the right-hand column and it describes your situation better than the left, we both save time — and there's probably a better service on this site for you.

— When it fits

You need a marketing leader, not a marketing doer.

  • You're scaling past founder-led marketing. The CEO was doing it; now the company needs someone who owns it.
  • You're between full-time CMOs. Last one left, next one isn't coming for 6–9 months. You need leadership in the meantime.
  • You're raising or preparing to. Investors want to see a marketing function with a plan. A real CMO isn't the right hire yet, but you need someone senior attached.
  • You have a team but no head of. Two or three marketers reporting to the CEO or COO, and it's not working. They need direction, coaching, and cover.
  • You have budget to spend and nobody senior to spend it well. $500k a year in marketing spend with a junior team is a recipe for waste.
— When it doesn't

You don't need leadership; you need a specific service.

  • You actually need an SEO strategist. If SEO is the problem and everything else is fine, the SEO Strategist service is cheaper and more focused.
  • You actually need content at volume. If the gap is content production, not leadership, the Content Engine is the better fit.
  • You're pre-revenue or pre-PMF. You need a founder doing marketing, not a fractional CMO building a function. Come back in 12 months.
  • Your CEO is still running marketing and wants to keep running it. Fractional CMOs don't work when the CEO doesn't want to hand it over. I'd become a consultant the CEO ignores.
  • You want someone to write tweets and run ads. That's a marketing manager or an agency, not me. I'll happily recommend people who do that work well.
What the role covers

The scope of the work. Broad, but not unlimited.

Six responsibilities that sit inside the fractional CMO scope. Anything outside these ends up as an out-of-scope conversation — usually a good thing for both of us.

— 01

Strategy & prioritisation

The marketing plan. What the team is working on this quarter, what it isn't, and why. Updated every 90 days against real results.

— 02

Team hiring & structure

Job specs, interviewing, hiring decisions. Also when to bring in freelancers vs. employees vs. agencies. The org chart is part of the strategy.

— 03

Agency & vendor oversight

Reviewing the work your agencies and freelancers are producing. Holding them accountable. Firing and replacing when they're not earning their fee.

— 04

Board & investor reporting

Marketing's quarterly board update, investor memos, KPI dashboards. Translating marketing work into the language the board speaks.

— 05

Budget & resource allocation

What gets spent where, and why. Includes the uncomfortable conversations when something isn't working and the spend needs to move.

— 06

Mentorship & direction for the team

The marketers on your team have someone senior to talk to. Weekly 1:1s, coaching on their work, advocacy when the team needs cover.

Commitment structures

One, two, or three days a week. No full-time equivalents.

Three realistic commitment levels. Below one day a week and there isn't enough time to do the role properly. Above three days and we should be talking about whether you actually need a full-time hire.

— Light
1 day / week

Weekly 1:1 with you, monthly team day, quarterly strategy offsite. Good when a capable team exists and just needs senior cover.

  • Weekly 1:1 with CEO
  • Monthly team direction day
  • Quarterly strategy offsite
  • Board report support
— Standard
2 days / week

The most common fit. Enough time to be meaningfully in the work without becoming the bottleneck. Good for most companies between $2M–$20M ARR.

  • Everything in Light, plus:
  • Weekly team day
  • Agency & vendor reviews
  • Active hiring work
— Intensive
3 days / week

For active transitions — between CMOs, post-acquisition, major repositioning. We should have a conversation about whether a full-time hire is coming, and this is the bridge.

  • Everything in Standard, plus:
  • Deep involvement in execution
  • Direct management of 2–3 reports
  • Clear handover plan
The first 90 days

Four phases. One quarter from hello to in-flight.

Every engagement starts with the same four phases in the first quarter. After that it becomes a rhythm of weekly, monthly, and quarterly work — but the setup needs to be deliberate, not rushed.

Week 01–03

Listen

Interviews with the team, leadership, key agencies. Read the quarterly reports. No recommendations yet — just diagnosis.

Week 04–06

Assess

Written assessment: what's working, what's not, what the real constraints are. Presented to leadership before anything changes.

Week 07–09

Plan

90-day plan agreed with leadership. Priorities ranked, team structure decided, vendor decisions made.

Week 10–12

Execute

Plan goes live. Team knows the priorities. Board gets first updated report. Fractional CMO rhythm begins.

Honest answers

Questions I get. And how I actually answer them.

The things prospects ask on the first call, answered in advance so you don't have to.

Why not just hire full-time?

For companies that can afford it and are ready for it, hire full-time. I'd recommend that over me. Fractional works when the company isn't ready for a full-time CMO — either the role isn't 40 hours of work yet, or you can't afford the $180k–$250k fully-loaded cost, or you're between hires.

If you're hiring full-time and want help scoping the role and finding the right person, I can do that separately as a short engagement.

Why not just hire an agency?

Agencies execute. They don't make strategic decisions about your business, and they can't — they'd lose every other client if they started picking favourites. A fractional CMO is accountable to one company's outcomes at a time, even if they work with a small number of them.

Our CEO is running marketing. Should we change that?

Maybe, maybe not. Founder-led marketing works until it doesn't, and the tell is usually that the CEO is becoming the bottleneck, or that strategic marketing decisions are being made reactively because the CEO has 14 other things on.

If the CEO still has the time and interest, keep them doing it. If not, a fractional CMO can take it without losing the founder's voice — but only if the CEO genuinely wants to hand it over.

Do you sign employment contracts?

No. I operate as a consultant on a rolling 90-day agreement. The structure matters for both sides: I'm not an employee, I carry my own tax and pension, and you're not taking on employment liability. If your lawyers need specific contract language, that's solvable in the first week.

How many clients do you take at a time?

Maximum three concurrent fractional CMO engagements. Usually two. A fractional CMO doing six simultaneous engagements is lying about the time they can realistically give each one — and the work suffers proportionally.

What if it isn't working after the first quarter?

The 90-day rolling structure is for exactly this. At the end of each quarter we both decide whether to continue. If the fit isn't right or the company's needs have shifted, the engagement ends cleanly and I help you figure out what should come next.

Next step

Let's see if we're a fit.

One conversation. No pitch deck. By the end of it, we'll both know whether this is worth building on — or whether a different service on this site is the better starting point.